What are the file limits for conversations

Messages

You can share up to 15 files per conversation. This limit applies to the files you send, not files the customer sends.

Once you hit 15 files in a conversation, you won't be able to send more files.

Accepted file types

  • Images: JPG, PNG, GIF, WebP, SVG
  • Documents: PDF, Word (.doc, .docx)

Files are stored securely and only visible to you and the customer for that specific booking.

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